Contact
Talk to a human
Found a code that will not scan, an SVG that misbehaves in your design tool, or a feature you need? Tell us. Replies usually arrive within two working days.
Send a message
Before you write
- Scanning problems: check the FAQ and the print guidelines. Most failures are size, contrast or a missing quiet zone.
- API questions: the full parameter reference is on the API page.
- Privacy or data requests: see the privacy policy, then email us from the address on your account.
- Security issues: please email rather than opening a public issue. We appreciate responsible disclosure.